Forward quotes@, hello@, or another customer-facing address. Your current email provider stays in place.
AI inbox team for small businesses
Your inbox,
finally staffed.
InboxAI turns customer emails into accurate, ready-to-send replies using your services, hours, policies, and voice. Auto-send routine answers, while sensitive messages stay with you.
How it works
One inbox.
Three simple steps.
Keep the email address your customers already know. InboxAI works behind it as a careful first responder, without asking for access to the rest of your mailbox.
Add services, hours, service area, FAQs, booking links, tone, and the situations a human should handle.
Approve every draft, or auto-send routine answers while sensitive and uncertain messages come to you.
Built for the daily flood
Give every customer a fast first response.
InboxAI handles the repeatable first pass so your team can spend its time on the conversations that need experience, empathy, or a decision.
Collect the address, timing, budget, photos, or job details your team needs before following up.
Respond consistently about services, hours, coverage areas, policies, and next steps.
Share the correct booking link, request missing details, and escalate urgent or unusual work.
See pending, sent, ignored, and failed replies without searching through another inbox.
A clear boundary
Your whole mailbox is none of our business.
InboxAI only receives messages sent to the one address you configure. No Gmail or Outlook OAuth. No IMAP sync. No folders, contacts, or historical mailbox scan.
One routed addressChoose exactly which customer stream InboxAI can see.
Guarded reply modesStart draft-first, then auto-send only grounded routine answers when ready.
Human escalationEmergencies, complaints, refunds, and uncertain requests come to you.
Start small
Put one inbox to work.
Set up your business profile, connect one customer address, and review the first reply yourself.